FAQ, Rules and Accessibility

Rules

While you enjoy your time with us please remember:

  • No feeding the animals
  • No touching the animals
  • No smoking (smoking is only allowed in the designated area at the Front Parking Lot)
  • No Alcohol / Drugs
How long does it take?

Most people spend 1.5 to 2.5 hours exploring the Preserve. It depends on your groups interests and needs.

Bus tours last approximately 1.5 to 2 hours.

Walking can be as little as 1.5 hours but up to 3. The figure-8 loop is 5km (3 miles) in length. Many people can walk that much faster, but when you factor in looking at animals, taking photos and maybe a picnic, it can make for a relaxed half-day.

Families with toddlers might consider just the bottom loop (for a 45-90 minute option), but with a stroller can also tackle the full loop.

Can I bring my dog?

No, we do not permit dogs onto the Yukon Wildlife Preserve site. We also require that dogs remain in your vehicle while parked in the front parking lot. If you wish to let your dog out of the vehicle, we ask that you please exit the parking lot before you do so.

Although many dogs are well trained, wildlife in close proximity to dogs increases the risk to both the animals at the Preserve and your dog.

What about Service Animals?

We do our very best to accommodate people with service animals; however, due to the nature of our site, there are some restrictions. For the best experience, please connect with us ahead of your visit at info@yukonwildlife.ca or 867-456-7400.

Can we drive through?

We don’t allow personal vehicles onsite. But we do allow people to bring and use their own bicycles, kicksleds, cross-country skis, strollers, wagons, etc!

We do offer guided bus tours and can accommodate special groups.

Can we bring food or a picnic?

Yes, we encourage you to bring snacks or lunch to enjoy on-site. The Preserve Reception Gift Shop sells ice cream treats but otherwise does not have food services. Snack and lunches can be enjoyed at the Reception area picnic tables. Within the Preserve and along the trail there are additional picnic tables.

Please do not feed any animals and ensure you keep a clean site and use the garbage recpticles for any waste and recycling. 

Is drinking water available at the Preserve?

Please bring your own water. The Reception Cabin is a dry facility. A pop machine with a selection of soda, juices and water is available for purchase. Please note this machine is out of order during winter months, mid-October to April. 

Is the Yukon Wildlife Preserve wheel chair accessible?

Yes and no.

The front parking lot and roads are gravel covered.

Outhouses and buildings marked on the map are wheelchair accessible and accesible by ramps. However, the door sill at front reception and learning centre are slightly raised.

All viewing platforms (except muskox) are accesible by ramp. There is typically good viewing from many spots along the roadway as well.

The bus is not wheel chair accessible. We don’t allow personal vehicles on site but can make arrangements for an accommodation ahead of time. To arrange a guided tour, please contact our Visitor Services Manager at 867-456-7400 or info@yukonwildlife.ca. Please let us know as far in advance as possible to allow us to make the necessary staffing arrangements. We have ordered a low floor, fully accessible bus and expect it to be available by mid-June 2019!!

What's the parking situation? Can I park my ... ?

We have a large parking lot at the front. We typically have adequate room for half-a-dozen or more RVs to park and maneuver comfortably. On busy days, space can be more limited, however on all but the busiest days, 

Will you be open when I visit in... ?

Maybe! Check our upcoming hours here. Otherwise, get in touch at info@yukonwildlife.ca.

Typically we are open:

  • 7 days a week from the 2nd week in May to the Monday of Thanksgiving Weekend in the fall (Canadian Thanksgiving – typically the first or second weekend in October) – bus tours are offered daily during these times.
  • NEW 7 days a week through the winter – with bus tours offered Friday-Sunday at noon and 2pm

We also offer increased service on holidays, including:

  • Christmas Holidays starting after Christmas
  • March Break (2 weeks long in Yukon)
  • Statutory holidays (except Rememberance Day when it falls on a Monday-Thursday)

Through our partners, there are also options to visit almost every day of the year (including during the week in the winter).

Become a Sponsor

Our mission is to connect our visitors to the natural world through memorable experiences in large natural landscapes. We care for Yukon’s most vulnerable wildlife and build nature literacy through engaging programs. Join us in building communities that are wild at heart!

Yukon Wildlife Preserve
Box 20191
Whitehorse, Yukon
Y1A 7A2

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