We have more than 200 animals that depend on us. As a result, we have a heightened responsibility to protect the well-being of the staff they depend on. 

The daily feeding and care of 200+ animals is no small task. We have a small but dedicated team who makes this all happen. Ensuring continuity of care is about protecting our team and developing contingency plans.

To protect our staff we are going above and beyond the recommendations on cleaning and physical distancing. This includes:

• Compartmentalizing our primary animal care staff to minimize onsite contact and work-site overlaps;
• Developing and continually enhancing work-site cleaning protocols;
• Developing protocols for working with felids (due to known cases of human-felid transmission of COVID-19);
• Developing protocols for interfacing with public when required for accepting wildlife in need of medical care and rehabilitation.

We have also put a number of contingency plans in place, including:

• Cross-training other staff to create a secondary animal care team;
• Developing emergency care protocols and emergency contacts for the secondary team;
• Developing a list of trained heavy equipment operators who can move hay and pellets;
• Close monitoring of medical and food supply chains as well as careful inventory management of key supplies and food;
• Diligent financial planning to ensure quality of care is not compromised.

Our team has been hard at work to bring you stories, videos and regular updates during our temporary closure. As we transition to being open again, we’ll continue to bring you stories and videos as we are able

You can support the Preserve by engaging with and re-sharing this content. Reaching a broader audience has a direct impact on the number of donations we receive – and will help us rebound when tourism gradually resumes!

Our animals need daily food and care. Those donations are still critical for off-setting the loss of visitor revenue.

The pandemic has forced a reduction of services across our organization. Wherever possible we are redeploying our team to continue on our mission. However, in many cases we have also had the difficult necessity of reducing our team.

With a phased re-opening, we’ll be slowly returning to our original levels of services – as is feasible.

Our educational programming has also been impacted. The suspension of schools has also meant that:

• YWP staff did not deliver school programs at Swan Haven in April;
• YWP staff will not deliver school programs to Yukon students at the Preserve in May and June.

We are working closely with our funding partners for these programs to redeploy these resources (as feasible) to achieve our program goals in other ways.

It’s hard to say when we will reopen. We are now expecting to be closed through May. But we will continue to adapt as the situation evolves.

We are now expecting to see a 55%+ decrease in expected visitation for the 2020-21 fiscal year. However, we are also planning for scenarios where we see an 80%+ decrease. This is due to two key factors:

1. 65% of our visitation happens in the first 6 months of the year – and the first half of the year will be most impacted.
2. Approximately 60% of our visitors are tourists (non-Yukoners). We are currently expecting severely depressed tourism to continue for 6-12 months before slowly returning towards normalcy.

Revenue from visitation and educational programs accounts for more than $500,000 annually. As a result, we are expecting shortfalls of $200-400k.

We are staying abreast of and participating, where we are eligible, in Territorial and Federal financial supports.

In the meantime, your support is a critical part of ensuring the Preserve’s continued operation.